PHONE & VIDEO VISITS
We are here for you!
We are committed to provide you and your family convenient, affordable and quality care!
Salud has implemented phone/video visits in our model of care, with in-clinic follow-up appointments as needed. A phone/video visit is:
a regular visit between you and your provider, but instead of meeting in person, your visit is conducted by phone/video.
safe and convenient and allows us another option to safely provide you high quality care.
Medical & Behavioral Health
Your provider can address the majority of your health care needs over a phone/video visit.
Your provider may ask you to come to the clinic for additional services.
Ongoing health care is important! Especially if you have a chronic disease, like diabetes or heart disease, are an expectant mother, who needs prenatal care, or behavioral health services.
How do I request a phone/video visit?
The process is the same to schedule any visit at Salud. Please call 303-697-2583.
The Call Center agent will ask, what is the reason for your call, what kind of visit do you need?
The Call Center agent will either connect you directly with a provider OR schedule your visit with your provider and you will be given an appointment time.
For instructions on how to start your telehealth visit, please watch:
How does billing work for my phone/video visit?
Billing works the same for a phone/video visit as a visit held in the clinic. Please visit our HEALTH COVERAGE page for more information.
Phone/video visits are billable through Medicaid, CHP+ and Medicare.
If you are enrolled in Salud’s Sliding Fee Scale/ Clinic Rate Program, you will be charged your co-pay based on your rating (family size and income).
If you have Commercial Insurance, billing depends on your insurer.
Before your phone visit, you will pay your co-payment by credit/ debit card.
Call us today to schedule your visit!