Including After-Hours Nurse Line
Face masks are required at ALL Salud clinics.
NO entry without a face mask.
Salud is currently facing staffing shortages at some of our clinics; this is occurring throughout the health care system. We ask for your patience when receiving services at the clinic. We are committed to you and your health!
FREQUENTLY ASKED QUESTIONS
How do I make an appointment at Salud?
1. Call our Contact Center, (303) 697-2583. Contact Centers Hours: Monday-Friday 8:00am-5:00pm
OR
2. Schedule through the PATIENT PORTAL
If you have an emergency, call 911 immediately.
How do I cancel an appointment?
1. Call Salud at (303) 697-2583 and a Contact Center Representative will help you cancel and reschedule.
OR
2. You can request a different appointment time through your PATIENT PORTAL.
Please be mindful of Salud's CANCELLATION POLICY.
Appointments are considered to be missed or late when:
- You do not attend your scheduled appointment
- You do not call to cancel your appointment by 4:00pm the day prior to your appointment
- You are more than 15 minutes late for your scheduled appointment
How do I become a patient at Salud?
Visit the PATIENTS page for instructions.
How do I refill a prescription?
Call the pharmacy at (720) 322-9445 (we recommend allowing 5 days to refill your prescription in time for pick up) or visit the PATIENT PORTAL.
To note:
- The pharmacy will call to confirm pickup and payment of medication.
- All medications need to be picked up within 5 days of confirmation.
Visit the PHARMACY page to view pharmacy locations and pick-up information.
How do I pay for services?
Visit the HEALTH COVERAGE page to learn about our accepted insurances and payment options.
How do I contact my provider?
1. Call our Contact Center at (303) 697-2583. Contact Centers Hours: Monday-Friday 8:00am-5:00pm
OR
Does Salud treat chronic pain and prescribe narcotics?
Salud is a full spectrum primary care provider, not a chronic pain clinic. Our providers can help you with non-narcotic treatment of your chronic pain. If you need chronic opioid narcotics to treat your chronic pain, we will be happy to get you a referral to a more specialized chronic pain clinic.
Who do I call with a Billing question?
Call (833) 537-2583 if you have questions about your bill.
How do I access my Medical Records?
Call (303) 820-4700 to request your record
OR
Download your record through the PATIENT PORTAL
OR
Fax your Medical Records Release Form to (303) 227-6426 and include a copy of your ID or Driver's License.
Click here to download the MEDICAL RECORDS RELEASE FORM.
How do I get care when the clinic is closed?
Call (303) 697-2583 for the After-Hours Nurse Line
This line is available 24 hours a day, 7 days a week.
If you have an emergency, call 911 immediately.